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Bakscape Help Center

<h3 id="isPasted">If you&apos;ve already placed an order and would like to make changes to it, please reach out to us as soon as possible. We&apos;ll do our best to accommodate your request, but keep in mind that once an order has been shipped, we can no longer make changes to it.</h3><p style="font-size: 16px; border: 0px solid rgb(217, 217, 227); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin: 1.25em 0px; caret-color: rgb(209, 213, 219); color: rgb(209, 213, 219); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; white-space: pre-wrap;">If you need to add or remove items from your order, change your shipping address, or make any other modifications, please contact us and provide us with your order number and a clear explanation of the changes you&apos;d like to make. Our team will do everything we can to assist you with your request. <a href="https://bakscape.com/pages/contact" rel="noopener noreferrer" target="_blank">Contact Us</a>

If you need to add or remove items from your order, change your shipping address, or make any other modifications, please contact us and provide us with your order number and a clear explanation of the changes you'd like to make. Our team will do eve

Can I change my order?

Ordering

Bakscape vs. other hair removal options

Can I use Bakscape on other parts of my body?

When do I need to replace my Precision Shave Head?

Can I use my Bakscape in the shower?

Will shaving make hair grow back faster?

Are your products Vegan Friendly?

Bakscape vs. other hair removal options copy

General

Where do you ship?

How do I track my order?

I received a delivery notice but my package isn't there!

Shipping

Can I continue to use my foaming shave soap with my Bakscape?

Do I really need to use Shave Soap?

Whats the deal with this After Balm? Do I need it?

How long does your hair have to be to use Bakscape?

How often do I need to Shave?

How often do I need to use the Trimmer Head?

How long will a single charge last?

How do I order a new Precision Shave Head?

How do I clean my Precision Shave Head?

Using your Bakscape

My Precision Shave Head won't spin

My battery won't hold a charge

My BAK Shaver won't power off

Troubleshooting

How do I assemble my Bakscape?

How to charge your BAK Shaver

Removing your Shave Head

Attaching your Shave Head

Some Assembly Required

Our Product

Am I automatically signed up for a subscription when I order?

How often do I receive my Precision Shave Heads?

Subscriptions

Do you offer refunds?

Warranties

Why hasn't my refund been processed yet?

Refunds and Warranties

I put the wrong Shipping address! How do I change it?

How do I cancel my order?

Which payment types do you accept?

What is Sezzle?

If you've already placed an order and would like to make changes to it, please reach out to us as soon as possible. We'll do our best to accommodate your request, but keep in mind that once an order has been shipped, we can no longer make changes to it.

Can I change my order?Updated a year ago

If you've already placed an order and would like to make changes to it, please reach out to us as soon as possible. We'll do our best to accommodate your request, but keep in mind that once an order has been shipped, we can no longer make changes to it.